• Gift Voucher Enquiries

Please use the below self-help guide to get the quickest response to your gift voucher query

Frequently Asked Questions

I have a normal monetary voucher, am I entitled to an extension?

All monetary vouchers have an automatic grace period of 4 weeks, so don't worry, you can still use it up to 4 weeks from expiry.

I have a voucher with tight terms & conditions, can I extend it?

This voucher is likely a time-sensitive offer, in which case, we are unable to extend it.  However we can exchange the voucher for a face-value amount, with a 3 month validity. Please use the form to send us your exchange request.

Next Question

Next answer

Next Question

Next answer

Next Question

Next answer

 

Voucher Enquiry Form

Name

Email

Voucher Number

Where do you want to redeem your voucher?

What is the nature of your request

  • Extension
  • Refund
  • Cannot find my voucher
  • Exchange