• Our Safety Measures

Keeping Our Customers Safe

Dine Assured

With the new ‘rule of six’ coming into force across the country, it’s very much business as usual for MPW restaurants and we would love to see you dine with us, enjoy a meal and well deserved treat at one of our venues.

The new law, which came into effect on 14 September, means that it will be illegal for people to meet in groups more than six.

Brought in to simplify and clarify the rules on social gatherings, there are a limited number of exemptions where COVID-19 secure venues, which includes restaurants, can still host larger numbers in total, as long as groups of up to six don’t mix or form larger groups.

Having opened many of our restaurants since July, we are well equipped to adhere to the new legislation, so nothing has changed for us.

We take great pride in maintaining the highest standards of cleanliness and hygiene and we’ve taken every precaution so that you, our guests, can dine with us safe in the knowledge that all has been done to safeguard your health and that of the staff.


Keeping you safe

At Marco Pierre White Restaurants, we’ve been working hard behind the scenes to make sure that when you visit any one of our restaurants, you can, in the knowledge that everything possible has been done to make your experience as safe as possible.

Keeping our staff and you, our customers, safe is our number one priority and is why the teams have undergone extra training so they can make your visit as enjoyable as possible.

When visiting any of our restaurants, you’ll notice some changes, but these have been put in place to make you all feel comfortable.

And although service might feel and look a little different, you can rest assured, the service and quality of food will be just as good as before and is why we’ve put in place a ten-point plan which is outlined below:

  • Firstly, we’ve got fewer staff in both the kitchen as well as in the restaurants which means we comply with social distancing rules
  • There is also a reduced menu which means we need less staff in the kitchen.
  • We’ve introduced single-use menus in all restaurants and you can also view digital menus via your phone
  • All members of staff will have their temperature checked upon arrival
  • Signage is highly visible to help indicate social distancing.
  • To ensure that one metre plus social distancing is maintained there is a reduced level of furniture
  • We’ve reduced overall dining capacity.
  • Hand sanitiser stations are also available throughout the restaurants
  • Contactless payment has also been introduced to avoid handling cash.
  • Finally, we have introduced increased training on cleaning before, during and after service so that all restaurants are as clean as possible.

Of course, we can’t wait to see many of you again but we do ask that you remain supportive and patient with our staff as they too adjust to the new restaurant experience.

Stay safe and see you all soon.

MPW Restaurants Team

Fantastic evening out

Just would like to say a massive thanks to everyone for making my visit so enjoyable from start to finish fantastic friendly service and well managed social distancing in place I really enjoyed my experience good quality food efficient and happy to help customer service I could not fault them absolutely brilliant thanks again for a lovely evening out.

(Cardiff)
A must visit!!

Our first meal out in a long time and we are already excited to come back! The team were incredibly attentive and friendly, we felt so safe and looked after and the food was AMAZING! could not recommend MPW more, a hidden gem x

(Cardiff)

Definitely felt very safe. All safety measures in place and visible evidence of the staff regularly cleaning their hands during each client.
Well done MPW Team Cardiff

(Cardiff)